THEIR TASKS
2nd level support of the Web applications, systems and interfaces
Sicherstellung of all achievements within the 2nd level, like availability, problem
and error's treatment, reporting etc.
Confine co-operation with the specialized divisions - special with the 3rd level support
and the development departments when eliminations of errors and advancements
Structure and care of a Knowledge DATA base
Supply of regular KPI of values
Documentation and monitoring of error messages and CHANGE Request
Guarantee the application and system availability
Observance the service level
Development of measuring and inspection techniques
THEIR PROFILE
At least three years experience in the support of Web applications - range
Linux & Unix systems
Multiyear experience in the Windows Client server surrounding field
Good knowledge within the range data bases (SQL)
Independent and quality-oriented function
Ability and readiness for working in the team
Good expression ability in word and writing
Initiative and sense of responsibility
Analytic intellectual capacity
If you have interest in a responsible position in our enterprise and committedly in our house liked themselves to bring in, we look forward to your application with indication of your content conception and your earliest possible entrance date.
Their application documents send you please to the above-mentioned address.
Cable Germany GmbH
Applicant service
Keyword „2nd level
Supporter Web applications “
P.o. box 59
85396 Hallbergmoos
Tel: 089/960 10-731
jobs@kabeldeutschland-hr.de
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