Their tasks:
They have responsibility for planning, organization and guidance of quality & training processes and standard, whereby the guidance of the team of quality & training is incumbent on you co-ordinators. Reaching the quality and efficiency goals stands thereby in the focus while you besides the daily business and the operational operational sequence secure.
They manage the development and execution of trainings, guarantee our quality standards by the Sicherstellung of effective Coaching and develop methods and test procedures, in order to guarantee the fulfillment of the customer needs on high level.
As central partners for quality & training you stand both for our external customers and the coworkers of the internal operation with advice and act to the side. Is to them beyond that because of the heart to motivate your team and to give area for innovations.
They guarantee the implementation of new procedures and standards, constantly advance optimization processes and report as a member to local management of the team at the superiors quality and training EMEA.
Their qualifications:
We contact managers from the range of the service, call center or E-World, which wants to have collected and a combination of both convert and know already some years professional experience as coaches or quality managers.
The desire for international purchase of the activity is just as important to you as the sovereigns guidance of a team in a dynamically developing environment. Help you your solid guidance experience, conflict ability and openness opposite Mindsets of different cultures.
Their specialized knowledge over quality tools and certification programs and/or your experience within the range of the development, implementation and evaluation of successful trainings supplemental by your enthusiasm for process and project management.
They have excellent, presentation abilities tested in practical applications in relation to coworkers and customers, a negotiation-safe English as well as the readiness for regular business trips.
Our offer:
We offer the possibility, the range quality & training one to you decay led and internationally established enterprise to along-arrange relevant.
With much area for independence and initiative you can your knowledge and your contact strength purposefully bring in and Kraft of your commitment develop.
It expects you a founded training by a team, which supports you, at the same time however also more than one „ average “ achievement of you demands.
We offer a modern work surrounding field in Berlin as well as a remuneration package with profit sharing, which correspond to the responsibility of this position to you.
If you liked yourselves to bring in an international and dynamic surrounding field on level of the management, then we look forward to your establishment of contact!
Send us please your short application in German and English language over the following left: http://www.mercuriurval.com/RS/DE-04445
There you can deposit your personal record as well as a writing (inclusive indication down of the index DE-04445-3008, content conception and availability) according to short indication of your personal data and contact contacts as Microsoft Word or pdf document. Please note that we need no certifications or references in the first step still.
For first questions Mrs. Elke Wurdack is to you under the telephone number 0611-950 17-100 gladly at the disposal. Privacy we assure to you naturally.
Mercuric Urval GmbH, management Consulting
Knesebeckstraße 3, 10623 Berlin
Homepage: http://jobs.mercuriurval.de
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