Their profile:
Professional experience with guidance responsibility in particular in the Kundenservice.
Customer and service-oriented thinking and acting.
Convincing able to communicateness.
Maximum stress, independence and ability for teamwork as well as temporal flexibility.
Good analysis abilities and number affinity.
Structured and goal-oriented function with high ability of decision.
Their tasks:
Guidance and organization of the customer service center as well as the call center services.
Control and production of statistics, reportings and result presentations.
Training of the team and projects manager.
Responsibility for the economic result of the customer service center.
Operational controlling of the customer service center and Sicherstellung of the KPIs.
Strategic and operational responsibility for all sales processes as well as structure
and advancement of new customer relations.
Get ready to your meaningful application:
Deerberg dispatch GmbH · to hands Mrs. Ina Wenhold · Velgen 35 · 29582 Hanstedt
or by email on: ina.wenhold@deerberg.de
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